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That's why we offer free, personal assistance. We're here to answer your questions and help you get the most out of SoutheastTexas.com

Our dedicated support team is a click or phone call away every
Monday - Friday from
8:00 a.m. - 5:00 p.m.

Click here for online assistance or give us a call at
409-832-9869

After hours, please email us at support@southeasttexas.com
open a Support Ticket or check our Knowledge Base for answers to the
most common questions.

...Don't forget, banners, priority ads, info blocks, web links and video commercials can put you on the FAST TRACK to SUCCESS,
Ask us how!

See just how far you can go when you have a Live Support TEAM!

Free Ads are staff-approved, Mon-Fri / 8-5pm, in the order received. If you have more immediate posting needs, you may do so through our Appear Instantly Ad Service. For only $7 your ad posts instantly! Priority Ads remain posted for 30 days and can be edited or replaced with a new ad anytime you wish!

Categories 
Knowledge Base: Pre-Paid Ads (Multiple & Priority Ad Service)
 
 
Deleting a Pre-Paid Ad
How do I upload a video to my ad?
How do I suggest a new category be added to SoutheastTexas.com classifieds?
How do I post an ad on SoutheastTexas.com?
 
 
 
Deleting a Pre-Paid Ad

If you remove one of your pre-paid ads, and that ad still has days available before its expiration, that ad slot will be added back to your pool of available ads, and you may add another ad using this ad slot. Therefore, deleting your ad does not cause you to lose any of your pre-paid ad slots. Example: You purchased 5 ads which expire on October 31. You place 5 ads on the site using 100% of your available ad slots. On October 16, you sell one of the items within the 5 pre-paid ads. You delete the ad (item) that you sold, and regain the use of that one ad slot to advertise another item until it expires on October 31 .
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How do I upload a video to my ad?

You must first purchase the option to add a video to your ad. Then, on the Ad Submission page you should see a section called "Upload Photos/Video" (below your contact information) where you can attach a video to your ad. Click on Video, Upload Video, then Browse and locate the video you would like to upload, and click Open. Your file will upload, and you will then click Continue to submit your ad. A video will be rejected from the site if it attempts to offer more than one product or service, includes content not exclusively associated with the content of the ad without our prior, expressed written consent, displays or contains email addresses, web (URL) links or embedded code, violates our general Terms of Use policy, is produced for use on radio, television, newsprint or any other advertising media and does not have our prior, expressed written consent, or contains music tracks or snippets from copyrighted material. See TERMS - 2. Restrictions on Use
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How do I suggest a new category be added to SoutheastTexas.com classifieds?

Write us and let us know. If there is enough demand for a new category, and we feel that it is beneficial to you and our site, we can make it work. You can contact us through our Live Support.
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How do I post an ad on SoutheastTexas.com?

You will need to have an account with us, and be logged in to the site. You will click on the tab at the top of the page that pertains to your particular ad and choose to Submit Ad and follow the steps.

If you need personal assistance you may phone our office at 409-832-9869, email us at support@southeasttexas.com or use our Live Support service.
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We're proud to have the highest BBB rating possible, an A+.
For more information, please visit www.bbb.org/southeast-texas/business-reviews


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