Online Assistance
with Just One Click!


Your success is very
important to us.

That's why we offer free, personal assistance. We're here to answer your questions and help you get the most out of SoutheastTexas.com

Our dedicated support team is a click or phone call away every
Monday - Friday from
8:00 a.m. - 5:00 p.m.

Click here for online assistance or give us a call at
409-832-9869

After hours, please email us at support@southeasttexas.com
open a Support Ticket or check our Knowledge Base for answers to the
most common questions.

...Don't forget, banners, priority ads, info blocks, web links and video commercials can put you on the FAST TRACK to SUCCESS,
Ask us how!

See just how far you can go when you have a Live Support TEAM!

Free Ads are staff-approved, Mon-Fri / 8-5pm, in the order received. If you have more immediate posting needs, you may do so through our Appear Instantly Ad Service. For only $7 your ad posts instantly! Priority Ads remain posted for 30 days and can be edited or replaced with a new ad anytime you wish!

Categories 
Knowledge Base: Free Ads
 
 
When will my free ad be approved?
How do I suggest a new category be added to SoutheastTexas.com classifieds?
How do I upload a picture to my ad?
How do I upload a video to my ad?
How do I post an ad on SoutheastTexas.com?
 
 
 
When will my free ad be approved?

Free Ads are staff-approved, Mon-Fri/8-5pm, in the order received. If you have more immediate posting needs, you may do so through our priority ad service. Why wait for approval? Get your ad posted instantly for as little as $7.00 per month. If your ad just can't wait, this is your best option! Just like Free Ads, Priority Ads remain posted for 30 days and can be edited or replaced with a new ad anytime you wish!
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How do I suggest a new category be added to SoutheastTexas.com classifieds?

Write us and let us know. If there is enough demand for a new category, and we feel that it is beneficial to you and our site, we can make it work. You can contact us through our Live Support.
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How do I upload a picture to my ad?

On the Ad Submission page you should see a section called "Upload Photos/Video" (below your contact information) where you can attach up to 5 pictures to your ad. Click on Photos, then Add Photos, and locate the picture you would like to upload on your computer. You may choose up to 5 photos at once by holding CTRL (Control) or SHIFT and clicking each one. Click Open and then Upload. Your files will upload and a green bar will show their progress. A Photo will be rejected from the site if it is not a JPG, attempts to offer more than one product or service, its content is not exclusively associated with the content of the ad without our prior, expressed written consent, displays or contains email addresses, web (URL) links or embedded code, violates our general Terms of Use policy, or is produced for use on radio, television, newsprint or any other advertising media and does not have our prior, expressed written consent. See TERMS - 2. Restrictions on Use
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How do I upload a video to my ad?

You must first purchase the option to add a video to your ad. Then, on the Ad Submission page you should see a section called "Upload Photos/Video" (below your contact information) where you can attach a video to your ad. Click on Video, Upload Video, then Browse and locate the video you would like to upload, and click Open. Your file will upload, and you will then click Continue to submit your ad. A video will be rejected from the site if it attempts to offer more than one product or service, includes content not exclusively associated with the content of the ad without our prior, expressed written consent, displays or contains email addresses, web (URL) links or embedded code, violates our general Terms of Use policy, is produced for use on radio, television, newsprint or any other advertising media and does not have our prior, expressed written consent, or contains music tracks or snippets from copyrighted material. See TERMS - 2. Restrictions on Use
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How do I post an ad on SoutheastTexas.com?

You will need to have an account with us, and be logged in to the site. You will click on the tab at the top of the page that pertains to your particular ad and choose to Submit Ad and follow the steps.

Free ads are staff-approved, Mon-Fri/8-5pm, in the order received. Any free ad submitted or edited after that time will be reviewed on the next business day before 5pm. Why wait for approval? Get your ad posted instantly for as little as $7.00 per month. If your ad just can't wait, this is your best option!

If you need to post more than one item or service, or you need to take advantage of more than one category, you will need to click on Buy Ads, located on your My Account Home page just below Edit Profile. Pre-paid ads will post instantly to the site, and the more you purchase, the greater the savings!

If you need personal assistance you may phone our office at 409-832-9869, email us at support@southeasttexas.com or use our Live Support service.
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We're proud to have the highest BBB rating possible, an A+.
For more information, please visit www.bbb.org/southeast-texas/business-reviews


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