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Categories 
Knowledge Base: Singles Club
 
 
Selecting or Changing Singles Club Profile Name
Uploading Multiple Photos
Hide or Remove Singles Profile
Not Enough or too Many Matches
"Adult" Photos Not Allowed on this Site
Find Active Singles Club Members or New Profiles
Age Restrictions for SoutheastTexas.com Singles Club
Block Certain Members from Viewing or Sending Messages
Getting Assistance Using the Singles Club
Singles Profile Approval
Scam Alert
Archive
 
 
 
Selecting or Changing Singles Club Profile Name

Your Singles Club profile name should be simple and easy to remember. It is the name that other Singles Club users will see to identify you. Log in to the site and the click on the Singles Club tab. Click on the "Update My Profile". From there you can change any of your Singles Club personal information, including your profile name. We review Singles profiles Mon.-Fri., 8am-5pm and in the order in which they are received. If you submit/edit your Singles profile after that time it will be reviewed for approval on the next business day before 5pm.
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Uploading Multiple Photos

You can upload up to 5 photos to your Singles Club profile. Photos must be no larger than 100K in size. Photos must also be saved in the form of a JPEG (.jpg) format. Other formats such as Bitmap (.bmp) will not work. Photos taken with a high-resolution digital camera may be too large for your profile, so please remember to save it in a size that will work for your profile. Click the browse button on the image screen and locate the picture you would like to upload on your computer. Double click the image and scroll down to the bottom of the page and click submit or update. We review Singles profiles Mon.-Fri., 8am-5pm and in the order in which they are received. If you submit/edit your Singles profile after that time it will be reviewed for approval on the next business day before 5pm.
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Hide or Remove Singles Profile

To hide your profile, log in to your account, click on the Singles Club tab and select "Update My Profile". On the right side of the screen you will choose to turn your profile display on or off. A hidden profile cannot be searched by other singles users. We review Singles profiles Mon.-Fri., 8am-5pm and in the order in which they are received. If you submit/edit your Singles profile after that time it will be reviewed for approval on the next business day before 5pm. To remove your Singles Profile, log in to your account, on the left hand side of the screen look for the gray bar that says Singles Club. Below that click Delete Profile. Once a profile has been deleted, all correspondence with other singles will be deleted and cannot be recovered.
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Not Enough or too Many Matches

To increase the number of matches, select fewer criteria to widen your search. To narrow down your matches, select more interests, a smaller age range or a closer distance from your chosen location, or use a specific postal code instead of the "Select a City" option. You can also add a word or phrase to the "Keyword" field to get an exact match. Check the box next to Show Newer Than 7 Days.
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"Adult" Photos Not Allowed on this Site

SoutheastTexas.com, does not allow pictures with lewd content to be posted, (i.e. nudity). All profiles are reviewed before being approved and posted on the site. Any pictures that do have unacceptable content will be disapproved.
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Find Active Singles Club Members or New Profiles

Check the box "Show newer than 7 days only" in the search area. This will return a list of people that have recently joined or logged into the Singles Club.
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Age Restrictions for SoutheastTexas.com Singles Club

You must be at least 18 years of age to sign up for SoutheastTexas.com Singles Club.
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Block Certain Members from Viewing or Sending Messages

A new feature has been added to the Singles Club Message Center. A button has been added to the message screen (the page where you read the body of a sent message) that says "Block". If you click this button that user will be blocked from sending you any further messages. There is also a new link under Trash that says "Blocked Users". If you click this link a list of all the profiles you have blocked will be displayed with the option to view that person's profile or remove them from your block list. Once you remove them from your list, that user will once again be able to send you messages.
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Getting Assistance Using the Singles Club

If you are having trouble creating your profile, uploading your photos or using SoutheastTexas.com Singles Club please use our Ask Live Online or phone our office at 409-832-9869 and our Customer Service Department will be happy to help. If you are experiencing technical problems or are new to computers, be sure to visit our Technical Information page for information about Web browsers, required settings, troubleshooting tips and more.
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Singles Profile Approval

Singles Club profiles are approved in the order received Monday through Friday from 8am - 5pm. Any singles profile that is submitted or edited after that time will be reviewed on the next business day before 5pm.
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Scam Alert

FBI Internet Scam/Fraud Center Online 06/25/05 Foreign scam warnings are posted on SoutheastTexas.com prior to anyone being allowed to post an ad. These scams involving fake cashier's checks and money orders are not new. Both the FBI - Beaumont and Secret Service - Houston are very aware of these scams. If you receive an email offering to pay you more than your asking price, the payment is by cashier's check or money order and you are asked to send the overage amount to a shipping or collection agent, this IS a scam. You are advised to ignore and delete such emails. The only way we'll beat them is by ignoring them. Most of these originate out of Nigeria, regardless of what country the con artist claims to call home. The problem is, the Nigerian government will not cooperate with the U.S. government. Our highest priorities are your success and your safety. For more information on Internet scams and fraud, please visit www.ifccfbi.gov
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Archive

You can save emails to keep track of conversations from interested singles by clicking on the Archive button. However, if for some reason the user's singles profile has been deleted all correspondence is deleted as well.
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We're proud to have the highest BBB rating possible, an A+.
For more information, please visit www.bbb.org/southeast-texas/business-reviews


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